Privacy policy
Last updated: January 5, 2026
NAMOS operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. NAMOS is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another person. It does not include information that is anonymized or de-identified.
Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:
• Contact details such as name, shipping address, phone number, and email address.
• Payment information such as payment card details and transaction information (processed securely by our payment providers).
• Account information including username, password, preferences, and settings.
• Transaction information including products viewed, added to cart, purchased, returned, or exchanged.
• Communications with us, such as customer support inquiries.
• Device and usage information including IP address, browser type, and interactions with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
• Directly from you when you create an account, place an order, or contact us.
• Automatically through your use of the Services, including via cookies and similar technologies.
• Service providers that help us operate our business.
• Partners or other third parties, where permitted by law.
How We Use Your Personal Information
We may use your personal information to:
• Provide, operate, personalize, and improve the Services.
• Process payments, fulfill orders, arrange shipping, and manage returns or exchanges.
• Communicate with you regarding your account, orders, or customer support requests.
• Send marketing or promotional communications, where permitted.
• Enhance security, prevent fraud, and comply with legal obligations.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
• With Shopify and service providers that perform services on our behalf (such as payment processing, shipping, analytics, and customer support).
• With marketing and advertising partners, where permitted by law.
• When required by law or legal process, or to protect our rights and the rights of others.
• In connection with a business transaction such as a merger or restructuring.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your information may be transferred to and processed in countries outside your own. Shopify processes personal information in accordance with its own privacy policies. For more information, please visit: https://privacy.shopify.com.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention of Your Information
We take reasonable measures to protect your personal information; however, no security system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or request portability of your personal information, and to opt out of certain marketing communications. You may exercise these rights by contacting us using the details below.
International Transfers
Your personal information may be transferred to, stored, and processed in countries outside your country of residence. Where required, we rely on appropriate legal mechanisms for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@namos.store
Location: Doha, Qatar